What we changed, newest first

If a part is too big for its printer, Fix with AI can split it into pieces that fit. Splitting is free, whether we print the pieces or you download them.

In Makelab OS: Split to fit

A part that's too big now says what would price it: split it, scale it down or switch to a technology with a larger build area.

In Makelab OS: Too big, and shown why

The quoter now works on an iPad, held upright or sideways, with the same tools you get on a computer.

When we send you a quote that's already set up, you can open it on your phone, check each part and pay there. Uploading new parts still needs a computer or iPad.

If you need an NDA in place before you share files, you can sign ours in the quoter. There's nothing to upload.

In Makelab OS: An NDA without the thread

Faces you mark with the cosmetic brush now reach our production team exactly where you painted them, so we know which surfaces need to look their best.

In Makelab OS: Mark what has to look good

Your order page has a Photos tab. We photograph every shipment before it leaves, and you can view and download the pictures there.

A discount code or store credit now works until the end of its last day, New York time.

In Makelab OS: What your credit is worth

Each design check message has a Show me button that turns the model to the problem and marks the spot.

In Makelab OS: Warned before you pay

A part that fits the printer after a 90° turn is now accepted as it is.

Creo files now convert like the other native CAD formats. If a CAD file can't be converted, the quoter tells you why.

In Makelab OS: Whatever your CAD spits out

Checkout shows a progress bar until every file has loaded, so no part gets left off your order.

Orders too large for parcel shipping now go to our team for a freight quote at checkout.

In Makelab OS: How it reaches you

The shipping form asks for each detail once, and every recipient field has its own copy button.

If one part of your order is cancelled, your order page and email say which one, and the rest of the order goes ahead.

Changing your billing address re-prices the shipping you picked instead of clearing it.

Shipping quotes now account for the size and shape of each part, so the boxes we price are closer to the boxes we send.

In Makelab OS: How it reaches you

When we send you a design to review, you can leave notes on it in the viewer and download the file.

In Makelab OS: Design reviews on the model

Paying for design work uses the same checkout as printed parts, and the page says clearly that it's a design order.

You can use a PO box as your billing address.

A quote you reopen or reorder keeps its scale, its material and your markups.

In Makelab OS: Quotes you can pick back up

Add a colleague's email to a quote and they can open it too.

In Makelab OS: Everyone who needs to know

If an upload is interrupted, the quoter retries it and tells you if it still can't finish.

Your order page names the carrier shipping your parts.

In Makelab OS: Everything you have ordered

You can switch to faster or slower shipping after you've placed your order.

In Makelab OS: Two hours to change your mind

3MF files open in the quoter, including ones that hold several models.

In Makelab OS: Whatever your CAD spits out

Checkout shows exactly what your card will be charged before you pay.

Your Models tab lists every model on quotes sent to you, as well as the ones you uploaded.

In Makelab OS: Your files, still here

Store credit on your account shows at checkout. Tick the box to use it, and checkout shows what stays on your account.

In Makelab OS: What your credit is worth

A STEP file too large to open in your browser is converted for you, so you still get a price.

In Makelab OS: Whatever your CAD spits out

Your quote shows lead time as a separate line, so you can see what a faster turnaround adds.

In Makelab OS: The date, next to the price

Switching between mm, cm and inches re-measures your part, the same way scaling does.

In Makelab OS: You set the units on the way in

After placing an order you can start the next one straight away.

Checkout checks your name and phone number and says what needs fixing.

Parts that are too big or need a closer look go to a short request form. Add notes, a budget and reference files, and our team replies with a quote.

In Makelab OS: Handed to a person when it needs one

Address fields fill in from your browser, and you can save addresses to your account for next time.

In Makelab OS: Defaults that stick

If a material has a minimum order, one click raises your quantity to meet it, so the minimum buys you parts.

If something is missing at checkout, that field turns red and clears as you type.

After you order, a confirmation page shows what happens next, answers common questions and has your receipt as a PDF.

Turn on the soda can in the View menu to see how big your part is next to something familiar.

In Makelab OS: A soda can, always

Choose an infill density and pattern and see it inside the part.

The quoter reads your file's units and lets you switch between mm, cm and inches.

In Makelab OS: You set the units on the way in

Pick a lead time and see the date your parts will be ready.

In Makelab OS: The date, next to the price