Working at Makelab

Intern at Makelab

Gain real-world experience by interning at Makelab.
Learn the inner workings and acquire valuable insights and skills in your department.

Production Specialist

As a Production Specialist, you’re the backbone of our operations. Your responsibility is to plan & oversee the successful production of client parts and projects. Your role is to ensure that client parts are dispatched on time and while successfully passing Makelab quality assurance standards. The work you do represents Makelab as a brand, delivering on the highest quality possible.

Your background is in either Industrial Design or Mechanical Engineering, having had a couple of years of professional experience working in a manufacturing role working with similar clients, or in a product development position. You understand the world of product development and understand how Makelab fits into that process. You’ve got an attention to detail like no other and you don’t let things slide that could affect the quality of your work. You’re proactively communicative and not afraid to speak up.

The world of 3D printing excites you, diving into what’s possible with various technologies and materials. You’re a curious mind who is excited to dive deep and learn about this industry and the possibilities of it. We’re looking for someone who is excited by the challenges of working in a startup, doing what is needed to produce successfully for our customers, representing the Makelab brand, and providing a great execution on delivery for our customers.

Qualifications

  • Ability to follow complex, situational-based processes
  • Exceptional prioritization & problem-solving skills
  • Exceptional verbal and written communication skills
  • Strong ability to adapt in a startup environment that is constantly evolving
  • Proactive communication with team members and management
  • Ability to understand applications and customer industries
  • Mechanical engineering and/or industrial design experience
  • 1-2 years of professional work experience in a manufacturing role working with similar clients, or in a product development position
  • Extremely organized with exceptional attention to detail
  • Prior experience with prototyping and/or manufacturing. 3D printing explicit experience is not necessary
  • Strong ability to navigate a complex MES system
  • No prior 3D printing experience is necessary

What You'll Learn

Responsibilities

  • Flag parts that would not pass Makelab feasibility checks or quality assurance principles
  • Plan production schedules with various parameters for prioritization
  • Upkeep inventory and communicate inventory needs with upper management
  • Prioritize farm schedule based on deadlines, risk factors, and inventory
  • Communicate with the team to further understand the context of parts and client
  • Maintain deadlines and quality
  • Ensure that all parts are printed ahead of deadlines
  • Ensure parts are printed, post-processed, and packed up in a way that ensures quality outcomes for client applications
  • Output quality work that maintains client relationships and promotes returning customers
  • Understand Makelab quality assurance principles and apply them to various differentiating parts
  • Operate 3D printing farm to print client parts
  • Maintain a 99% on-time rate
  • Maintain a 95% print success rate
  • Help to maintain a 92 NPS score with quality parts and service
  • Successfully manage the production of 1500+ parts a month

Requirements

Bonus

  • Client relationship management experience
  • Experience managing interns

Logistics

  • Contractor role, potential to be full time
  • Monday-Friday, 9:30-6pm

Compensation

$20/hr

Application

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you for applying to Makelab!
We will review your application and get back to you shortly.
Oops! Something went wrong while submitting the form. Please try again.

Application

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you for applying to Makelab!
We will review your application and get back to you shortly.
Oops! Something went wrong while submitting the form. Please try again.

Application

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you for applying to Makelab!
We will review your application and get back to you shortly.
Oops! Something went wrong while submitting the form. Please try again.

Application

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you for applying to Makelab!
We will review your application and get back to you shortly.
Oops! Something went wrong while submitting the form. Please try again.
Makelab is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our team and the unique perspectives they bring to every challenge, which is why we'll empower you to push the boundaries of what's possible.

Makelab is an equal opportunity employers that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
LOCATION & DELIVERY
LOCAL PICK-UP IN BROOKLYN, NYC
Available for pick up M-F 10am-5:30pm
Makelab Location Map
SAME-DAY DELIVERY
NYC Only
GROUND & EXPEDITED SHIPPING
USA + Internationally
GET YOUR PROJECT, ON TIME
1 business day
2 business days
3 business days
5 business days
7 business days
© 2023 All rights reserved. Designed by Makelab, Inc.